Case Details
Introduction
Problem Statement
Finding
Solutions Proved
Data Analysis
The After Training
Summary
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Introduction
A 500 cr company, well established for over five decades, is a dominant market player and has presence across India and many countries abroad.
Problem Statement
The company faced significant inefficiencies in production planning, inventory management, and operational coordination. An inaccurate production strategy led to overproduction, while poor material planning resulted in excessive stock. Manual operations and miscommunication between departments caused inventory mismanagement, missed sales, and delayed deliveries, affecting overall business efficiency and profitability.
Findings
Opereaze discovered that this stationery company was suffering from inefficient planning, stock mismanagement, and poor coordination that led to operational delays, overproduction, and missed sales opportunities.
- The company’s production planning was reactive, focused on avoiding shortfalls, leading to frequent overproduction and inefficiencies.
- Poor material stock management caused excessive accumulation of raw and packing materials, tying up capital and storage space.
- Heavy reliance on manual operations resulted in frequent miscommunication between departments, leading to inventory errors and operational delays.
- Inefficient coordination led to missed sales opportunities and delayed deliveries, impacting customer satisfaction and business performance.
Solution Proved
To address these challenges, Opereaze implemented a multi-pillar strategy to harmonize operations with the overarching goals of enhancing SKU availability and OTIF delivery:
- Production Planning System: Introduced mandated work orders and flow, 7-day operational outlook for each department, prioritized OTIF achievement at the departmental level.
- Synchronized Store Management: To align with planning needs, timely purchase requests and supplier delivery tracking.
- Technological Enhancements: Automated both the planning and store management systems.
Data Analysis
The After Training
After the execution was done, we trained the team total for a dedicated period, hand-holding them and ensuring the team followed the process every day, as we believe that practicing techniques and methods can enhance product activity in the long run and also make the team independent. Instead, a mere execution for a stipulated period can only help in the short run.
Summary
To conclude, in just a matter of months, Opereaze helped our client company to increase OTIF to 93% & aligned its operations.
Customer Reviews of the Case
Despite significant investments in training and software for sales, operations, and inventory management, we faced challenges in implementing these changes on the ground. The Opereaze Consulting team was the game-changer, bridging the gap to ensure real-world execution. By aligning our teams with a common language and creating clear, actionable metrics, they empowered us to streamline operations. I wholeheartedly recommend Opereaze Consulting for their ability to transform challenges into lasting solutions